Atelier support

Direct channel for sharpening dispatch and custom forges.

Every Kurogane tool arrives with lifetime sharpening documentation. Reach out for warranty claims, dispatch instructions, or custom workshop schedules.

24 hr

response window

Niigata

dispatch depot

Lifetime

sharpening warranty

Dispatch & inquiry

Send a message to our workshop team.

Please include your blade serial number for warranty sharpening claims or tracking inquiries. Guaranteed response within twenty-four business hours.